Privacy Policy

1. IDENTIFICATION OF THE DATA CONTROLLER

In compliance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection and Digital Rights (LOPDGDD), we inform you that the personal data you provide will be processed by:

Data Controller: MUTO MUTARE SL
Tax ID: B21720594
Address: Muntaner 333 local 5, 08021 Barcelona
Email: hola@lluisgenero.es

2. PURPOSE OF DATA PROCESSING

The personal data collected through this website will be used for the following purposes:

Managing purchases, shipping and invoicing.
Responding to enquiries and requests for information.
Sending commercial communications, provided prior consent has been given.
Managing user accounts in the case of registration.
Ensuring security and preventing fraud in transactions.

3. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on:

The performance of a contract (when you make a purchase on our website).
The user’s consent (for sending commercial communications or using non-essential cookies).
Compliance with legal obligations (tax and accounting management).
Legitimate interest (security and fraud prevention).

4. DATA RETENTION PERIOD

Data will be retained for:

The time necessary to fulfil the contractual relationship and legal obligations, which may be up to 6 years in accordance with Article 30 of the Spanish Commercial Code.
Until the user requests the deletion of their data for commercial communications.

5. DATA RECIPIENTS

Personal data may be shared with:

Transport and logistics companies for product delivery.
Payment platforms (PayPal, Stripe, etc.).
Public administrations when required by law.
Technology providers who manage the website and data hosting.

6. USER RIGHTS

The user has the right to:

Access, rectify or delete their data.
Request the restriction of or object to processing.
Withdraw consent at any time.
File a complaint with the Spanish Data Protection Agency (www.aepd.es).

To exercise these rights, you may send an email to hola@lluisgenero.es.

7. SECURITY MEASURES

We implement appropriate security measures to ensure the confidentiality and protection of personal data, including data encryption and restricted-access protocols.

8. INTERNATIONAL DATA TRANSFERS

If we use third-party services located outside the European Economic Area (EEA), we ensure that adequate legal safeguards are applied (such as the European Commission’s Standard Contractual Clauses).