TERMS AND CONDITIONS OF PURCHASE
1. GENERAL INFORMATION
These terms and conditions govern the use of the online store managed by Muto Mutare SL through the website [Website URL]. By making a purchase, the user fully accepts these terms.
2. IDENTIFICATION
Website owner:
- MUTO MUTARE SL
- B21720594
- MUNTANER 333 Local 5
- 08021 Barcelona
- hola@lluisgenero.es
3. PURCHASE PROCESS
To make a purchase, the user must select the desired products and follow the online purchase process. At the end, they will be asked for the information required to process the order and shown a summary before confirming the purchase.
4. PRODUCT AVAILABILITY
All orders are subject to product availability. If a product is unavailable, the customer will be informed and offered the option to wait for restocking, change the product, or cancel the order with the corresponding refund.
5. PRICES AND PAYMENT METHODS
The prices shown on the website include VAT or other applicable taxes. Shipping costs are specified separately before completing the purchase.
The following payment methods are accepted:
- Credit/debit card
The charge will be made at the time the order is confirmed.
6. SHIPPING AND DELIVERY
Orders will be shipped according to the provisions set out in the Shipping Policy. The customer must provide accurate delivery information. We are not responsible for errors in the delivery address provided by the customer.
7. EXCHANGES AND RETURNS
You can consult the details in our Returns Policy. The right of withdrawal is subject to legal conditions and to the nature of the purchased product.
8. RESPONSIBILITIES
We are not responsible for:
- Loss or damage resulting from improper use of the products.
- Technical errors or interrupted access to the website due to external causes.
- Indirect damages or loss of profit suffered by the customer.
9. DATA PROTECTION
Personal data will be processed in accordance with our Privacy Policy.
10. APPLICABLE LAW AND JURISDICTION
These terms are governed by Spanish law. In the event of a dispute, both parties shall submit to the courts and tribunals of the consumer’s place of residence.
11. MODIFICATIONS TO THE TERMS
We reserve the right to modify these Terms and Conditions at any time. The terms applicable will be those in force at the time of purchase.
12. CONTACT
For any questions related to these Terms and Conditions, you can contact us at hola@lluisgenero.es.

